Reception and Customer Service
1 year Full Time
CourseImg Business & Management
Min. Qualification :
10 + 2 High School / Senior Secondary
CampusImg
Brantford : English
Scholarship
Specializations
  • Business Management
Fees Details
Year Name Fees Total
Required Documents
  • Passport Copy
  • 10th Marklist
  • 12th Marklist/Equivalent
  • Application Fee Receipt
  • Proof of English Proficiency Test
Admission
Starting Date Application Deadline Status
2022-09-01 00:00:00.000 2022-08-15 00:00:00.000 Active
2023-09-01 00:00:00.000 2023-07-01 00:00:00.000 Active
2024-01-01 00:00:00.000 2023-11-01 00:00:00.000 Active
Eligibility

  • Ontario Secondary School Diploma (OSSD), or equivalent, or 19 years of age or older with mature student status (See Mature Student definition for details.)
  • Applicants possessing degrees/diplomas from institutions where the language of instruction was not English will be required to provide test scores as evidence of their English language proficiency. Test scores, if required, would be a minimum of TOEFL iBT 88; IELTS 6.5 with no bands less than 6.0; CAEL 70 with no sub-test band scores less than 60; PTE Academic 58; Conestoga English Language Test (CELT) Band 6; or equivalent scores in other recognized standard tests of English.

Admission Process

1. Application along with supporting documents will be processed on TEN Agent portal.
2. Non-refundable application fee of $100 will be charged from the student and it will be paid by credit card only .
3. Student will receive the admission offer either conditional or unconditional on his TEN Agent portal.After accepting the offer Fee invoice will be generated on student account.
4.After getting the fee invoice student can pay the fee and fee receipt can be found on TEN Portal  (Ten Agents)'.

Syllabus

Level 1

Course Details

 

Career Discovery
CDEV1840


 

Communication Essentials
COMM1365


 

Team Dynamics and Interpersonal Skills
COMM1535


 

Introduction to Computers
COMP1134


 

Conestoga 101
CON0101


 

Student Success Strategies
ETR1140


 

Human Resources in the Workplace
ETR1410


 

Math Fundamentals for the Workplace
MATH1165


 

Safety in the Workplace
OHS1320


Level 2

Course Details

 

Office Equipment and Technology
BUS1065


 

Front Office Best Practices
BUS1075


 

Office Organization and Inventory
BUS1080


 

Business Communications Essentials
COMM1375


 

Microsoft Applications for the Workplace
COMP1189


 

Diversity, Ethics and Conflict Resolution
ETHS1010


 

Job Search and Employability Skills
ETR1220


 

Field Placement (Reception & Customer Service)
FPLT1400

Description

In just 30 weeks, graduates of the Reception and Customer Service program are prepared to assume roles in a front desk or customer service role. You will develop the skills and strategies required to interact with customers in a professional and appropriate manner in a diverse business environment. This Ontario College Certificate program prepares you to use various office equipment and technologies, while gaining hands-on experience in customer engagement, scheduling appointments, document system maintenance, and purchasing and inventory management. 

Visa

For visa process, refer to this link:
https://www.canada.ca/en/immigration-refugees-citizenship/services/study-canada.html

The VISA Application should be submitted online with Documents mentioned below.
Study Permit – Checklist of Documents.
All Academic Documents
10th  Marksheet
12th Marksheet
Passing Certificate
Admit Card (12thClass)
Bachelors Marksheets
Degree Certificate
Backlog Certificate
IELTS/PTE
E- Medical – Information or tracking sheet (After Medical Doctor will give you this document).
Passport / Old Passport (if any)
2 Photographs with white background. (35mm X 45mm) (80% face should be visible)
Aadhar Card
Income tax returns of Parents (Only in case of Non-SDS Applicants).
(Experience Letter, Appointment Letter, Bank account Salary Statement (last 3 months), Pay Slips (last 3 months), Job Relieving Letter if resigned (From each employer)

Any document in a language other than English must be accompanied by notary attested English translation.

Reception and Customer Service
  • Kitchener, Canada
  • Public
All Courses (203 )

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